All bookings are subject to availability and customized based on your requirements. Before confirming a booking, we will send you full trip details via email (or by post if preferred).

Once you confirm, we will proceed with payment and send a booking confirmation. Please review all details carefully — including passport names, dates, and itinerary specifics. Any discrepancies not reported in time may result in additional charges.

A binding contract is created only after you receive a booking confirmation and we receive cleared payment (deposit or full price, depending on timing). The lead passenger agrees to these Terms and Conditions on behalf of all participants and is responsible for all payments and communications.

We reserve the right to update prices at any time before confirmation. All prices are quoted in USD and are based on current exchange rates.

Prices include applicable taxes, fees, and charges. If certain costs cannot be calculated in advance, we will inform you of the possible additional costs.

• We accept bank transfers in GBP, EUR, and USD.
• Deposits are required and vary depending on the trip.
• For trips booked less than 12 weeks before departure, full payment is required at booking.
• The balance is due 12 weeks before departure. Late payment may result in cancellation and applicable fees.

We provide general guidance, but it is your responsibility to ensure that all travel documentation (passport, visa, vaccinations) is valid and appropriate.

If you or any member of your group has a disability, reduced mobility, or a medical condition, you must inform us at the time of booking. This helps ensure safety and a smooth experience. All such information is handled per our Privacy Policy.

Cancellations

Cancellations must be made in writing. Charges depend on how far in advance you cancel:

• More than 12 weeks: Deposit may be retained.
• Less than 12 weeks: Charges increase and may be up to 100% of the trip cost.

We will confirm the cancellation charge before processing. Refunds (if applicable) will be paid within 14 days to the lead passenger.

No cancellation charges apply if cancellation is due to unavoidable and extraordinary circumstances affecting the destination or travel.

We will assist you if you face difficulty, including:

• Guidance on health services, authorities, and consulates.
• Help with alternative travel or communication.

We may charge a reasonable fee if the issue was caused by your own actions or negligence.